Support
OneBeauty Support
Need help with the OneBeauty app? We're here for you.
Contact us
The fastest way to reach us is by email. Send us a message describing your issue and we'll get back to you.
Email hello@onebeauty.azWe typically respond within 1–2 business days.
Common topics
Account & login
Having trouble signing in or creating an account? Email us with the address or phone number you used to sign up and we'll help you regain access.
Bookings & appointments
Questions about a salon, an appointment, or a booking that didn't go as expected? Contact us with your booking details and we'll help sort it out.
Notifications
You can manage push notifications any time from your device settings. If you're still receiving notifications after turning them off, let us know.
Deleting your account & data
To permanently delete your account and personal data, email us with the subject "Delete my account" from the address linked to your account. We'll confirm your request and complete the deletion within 30 days.
Report a bug
Found something that isn't working right? Tell us what happened, your device model, and the app version, and we'll investigate.
Looking for quick answers? Browse our FAQs for common questions.